Frequently Asked Questions
Henlo fren! How may I help you?
We currently accept BPI, BDO, and GCash Transfers.
RAW GOAT MILK
in the fridge: 5-7 days
in the freezer: 1 month
GOAT MILK KEFIR
in the fridge: 2 weeks
in the freezer: 2 months
FROZEN KEFIR CUBES
in the freezer: 2 months
BONE BROTH CUBES
in the freezer: 3 months
DEHYDRATED TREATS & CHEWS
To maintain freshness, please store treats and chews in an airtight container in a cool dry place away from sunlight and heat.
in room temperature: at least 2 weeks
in the fridge: at least 3 months
in the freezer: at least 6 months
VIRGIN COCONUT OIL
in room temperature: 2024
WILDFOREST HONEY
real wild honey has no expiration date
SUPPLEMENTS AND MEAL TOPPERS
each product is labeled accordingly
Our on-demand couriers may ship to select areas of Laguna, Bulacan, Cavite, Rizal.
We can also ship anywhere outside Metro Manila via GogoXpress, however, we can only ship dry goods (dehydrated treats, chews, supplements and accessories)
Dairy and frozen items are not shipped outside of Metro Manila due to spoilage risks.
Ship time once dispatched is between 3-7 days via GogoXpress.
We currently do not ship outside of the Philippines.
On normal days, order dispatch may take anywhere from 0-3 days depending on stock availability. We try our best to fulfill orders for same day delivery!
During sales, dispatch time may take anywhere between 0-5 working days depending on the availability of the products as often times we have to prepare items from scratch due to the volume of orders. We try to work as quickly as possible and request for your patience and understanding.